Holiday Inn Express & Suites Austin Nw - Lakeway, An Ihg Hotel, Lakeway

My stay at the hotel was quite pleasant overall. The rooms were spacious and very comfortable, although I did notice some ants. The service was top-notch, with very welcoming and accommodating staff. The location was convenient, close to great eateries and with friendly staff. The dining experience was decent, with well-supplied options available most of the time.

I had a pleasant stay overall at the hotel. The beautiful and very comfortable rooms, thanks to a group rate code I wasn't informed about, were a highlight. However, the issue with door latches allowing people to come and go freely was a bit unsettling.

For our one-night stay, the hotel, although offering a view of the car park rather than the lake, provided a very large and comfortable room for my family of 4. The service was beyond excellent, with staff going above and beyond to ensure a quiet area for an important call. However, some noise in the area was noticeable. The dining experience was awesome with a great selection of items, but there were obvious noise disturbances in the vicinity.

I had a mixed experience at this hotel. While the staff was amazing, the room had some issues with door latches and ants. It was missing a safe, which was inconvenient. The fitness room was a plus, but overall, there were some drawbacks that affected my stay.

The hotel had a bit of a musty smell in the rooms, possibly due to damp carpets, but overall, I got a good deal with a group rate code I wasn't aware of. The service was exceptional; the staff were friendly, helpful, and even offered local recommendations. The location was convenient for my needs and easy to find, although not as bustling as some other areas. The facilities were decent and got the job done, but nothing extraordinary stood out.